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Contact Info
Feel free to reach out to us at Sodai Bari – your satisfaction is our priority! Whether you have questions about our products, need assistance with an order, or simply want to share feedback, our dedicated customer support team is here to help. You can contact us through the following channels:
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Frequently Asked Questions
Why is my order delayed?
Your order may be delayed due to various reasons such as high order volumes, inventory issues, or transportation delays. We apologize for any inconvenience caused and assure you that we are working diligently to fulfill your order as soon as possible.
How do I cancel an order?
To cancel an order, please log in to your account, navigate to your order history, and locate the order you wish to cancel. From there, you should see an option to cancel the order. If you encounter any issues, please contact our customer support team for assistance.
How do I modify an order?
Unfortunately, once an order has been placed, it cannot be modified. If you need to make changes to your order, we recommend canceling the existing order (if eligible) and placing a new one with the correct items or details.
How do I track an order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package through our website or the carrier's website.
How do I get a refund?
If you are not satisfied with your purchase, you may be eligible for a refund. Please review our refund policy on our website to ensure your purchase meets the criteria for a refund. If eligible, contact our customer support team to initiate the refund process.